Welcome to Rooted Salons! These Terms and Conditions govern your use of our website, booking system, and salon services. By booking an appointment, making a payment, or using this site, you agree to these terms in full. Please read them carefully before proceeding.

2. Booking Policy

All services must be booked through our official booking platform or funnel.

We do not require deposits; however, clients are expected to confirm and attend their scheduled appointment.

Missed appointments or repeated no-shows may result in restricted future bookings.

Appointment times are approximate and may vary slightly depending on the service.

3. Cancellation & Rescheduling

To cancel or reschedule, please notify us at least 24 hours in advance.

Cancellations made less than 24 hours before the appointment may limit future booking privileges.

We reserve the right to reschedule your appointment in cases of emergency, stylist unavailability, or unforeseen circumstances.

4. Service Policy

All services are performed by licensed professionals specializing in natural hair and loc care.

Results may vary depending on hair type, condition, and maintenance practices.

We aim to deliver the best experience possible; however, no service outcome is guaranteed.

Please communicate any allergies, sensitivities, or scalp concerns before your service begins.

5. Pricing and Payment

Service prices are listed on our official website and booking platform.

Payments are due upon completion of service.

Accepted payment methods include major credit cards, debit cards, and digital payments via Square or approved third-party systems.

Taxes and additional fees (if any) will be clearly stated before payment.

6. Salon Etiquette

Please arrive on time for your appointment to ensure the full service experience.

We value a calm and community-driven environment—loud or disruptive behavior will not be tolerated.

For safety and comfort, please avoid bringing extra guests or children unless they are being serviced.

7. Gift Cards, Promotions & Discounts

All promotional offers, gift cards, or discounts are valid for the time period stated.

They cannot be exchanged for cash or combined with other offers unless otherwise specified.

8. Intellectual Property

All content on this website—including text, images, videos, and designs—is the property of Stormie Roots LLC / Rooted Salons and protected under copyright law. You may not reproduce, distribute, or use any content without written permission.

9. Limitation of Liability

While we strive for excellence in every service, Rooted Salons and its stylists are not liable for:

Damage caused by misuse of products or improper aftercare.

Reactions due to undisclosed medical or hair conditions.

Any indirect or consequential loss resulting from the use of our website or services.

10. Privacy & Data Protection

Your privacy matters to us. Please refer to our Privacy Policy for detailed information about how we collect, store, and use your data.

11. Modifications to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Changes will take effect immediately upon posting to this page, with the updated effective date noted above.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of Texas, USA. Any disputes arising under these terms will be handled in accordance with Texas state law.

13. Contact Information

For questions about these Terms and Conditions or any other inquiries, please contact:

📧 [email protected]
📍 6260 Westpark Drive, Suite 200, Houston, TX 77057
📞 832-827-3108